Email counselling is fab; as a counsellor I love it. It helps so many clients.
Learn more about how email counselling works here.
But although email counselling can and does work very well it can have its downsides.
Misunderstandings
Are you a counsellor or trainee? If so, this blog is for you. As a fellow counsellor, I thought I would take some time to reflect on email counselling and misunderstandings.
Without specialist training many counsellors can sometimes fall into the trap of thinking this is an easy option to offer clients as an occasional back-up when diaries don’t match up. If you are a counsellor and have done this you’ll probably know what I am talking about.
Has there been confusion and distress over when you both send your emails?
Have you found some clients write you screeds leaving you unsure how to respond?
Email counselling is a unique form of counselling. It is asynchronous, which means there is a time delay between communication.
And it is this time delay that is notorious for creating the potential for clients and counsellors to misunderstand each other.
Are you intrigued to learn more?
The rest of this blog can be read over at my sister website Email Counselling Academy (ECA)
At Email Counselling Academy (ECA) I offer specialist email counselling training for professional counsellors ready to take their career to the next level. Find out more here.
Eager read more? Read the full blog here.
Over in the full blog you'll learn:
How the time delay in email counselling can fuel misunderstandings.
What happened when my own counsellor used an exclamation mark!
How specialist email counselling training can help you minimise misunderstandings and how to manage ruptures if a misunderstanding does happen.
Are you ready to learn more about email counselling?
I get a lot of questions from counsellors and so have created a FREE GUIDE to help fellow counsellors learn more. Grab your copy here
FREE GUIDE: 7 Steps to help decide if Email Counselling is right for you
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